1. Introduction
2. Why We Process Your Personal Data
3. Personal Data We Collect
4. Cookies and Other Similar Technologies
5. Consent, Withdrawal and Consequences
6. Retention Period
7. Disclosure of Your Personal Data
8. Transferring Personal Data Overseas
9. Security Measures. 7
10. Your Rights as a Data Subject
11. Updates to Notice
12. How do you contact us?

1.    Introduction

Riyadh Cables Group is a leading manufacturer of wire and cables in the Middle East with registered office at at 2nd industrial City, Al Kharj Road, Street No.201, 3rd Lane Zone, Riyadh 11496, P.O. Box 26862. We take your privacy seriously and are committed to protecting it through our compliance with this Notice.

This Privacy Notice applies to the visitors and event participants (herein after referred to as “you”) of Riyadh Cables Group, (“RCG” or “we”).

At Riyadh Cables Group, we prioritize your privacy and aim to ensure that you feel confident when visiting our premises or providing your personal information. We are committed to handling your information responsibly and transparently. Our approach to managing the data we collect through the forms is outlined in our Privacy Notice.

By engaging with us, you acknowledge you have read and understood this privacy policy.

2.    Personal Data We Collect

• Personal information you give us

We primarily collect personal information with your permission, or to process your requests, such as, to provide access and to conduct the other activities described in this Privacy Notice. We only collect the minimum amount of information required to conduct operational activities. The personal information we collect may include:

Identification Information: including Name, gender, age and date of birth, contact details, photographs, government ID, car details, Preferences (related to food and beverages), Company and Designation information

The sensitive personal data collected may include:

• Disabled status: to facilitate special services to you
• Religious beliefs & Information relating to your family members

• Other Information We Collect

Information obtained through any system operated for the security, safety, and access management (CCTV, access right system) when you visit any of our offices or locations.

3.    What are the sources of your personal information?

The sources of your personal information may include without limitation the following:

• Emails, text messaging services, and other electronic messages: These are the electronic text-based interaction between you and RCG.
• CCTV cameras: Security footage (image and video) from CCTV cameras placed in our office.`
• Directly from you

4.    Why We Process Your Personal Data

• For Visitor management

Your personal data may be processed to manage your visit to our corporate office. We process your personal data as per our legitimate interest. If you have any special requests, such as wheelchair access, we may need to gather information regarding your needs as a specially abled individual. This information will be collected & processed based on your explicit consent

• Managing Guest Arrival Report

For managing your arrival at the HQ and be able to deliver a personalized welcome experience, service and create interaction we may process your personal information such as such as meeting details, guests' photo, name, designation, company, date of last visit, beverage preferences. Also to provide an unique experience and personalized service every time you visit we recording and update your personal information in our database. We process your personal data for lawful basis, to ensure the physical security of the employees, contractors, customers, vendors, other visitors and items located in the Company’s premises, in order to prevent loss, frauds, thefts, injuries, terrorism and other events of such kind in the Company’s premises.

• To maintain security within our premises and keep the public safe

We may need to process your personal information obtained through any system operated for security, safety, and access management (CCTV, access rights system) when you visit any of our stores or office locations. Security footage may include access logs, image, video, audio, license plates, etc. from any of the security systems operated in our stores or office locations. We collect and process such information pursuant to our legal obligation to maintain security, ensure public safety, and to ensure compliance with local laws and regulations.

• To comply with legal requirements and exercise or defend legal claims:

We may need to process and retain your personal information to comply with legal requirements to which we are subject. This may include sharing your personal information with relevant government authorities as may be required. We may also process your personal information where it is necessary for the purpose of exercising and defending legal claims.

You have the right to object to certain processing and, where we have asked for your consent to process your personal information, to withdraw this consent. Where we process your personal information because we have a lawful basis in doing so, you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement or contractual obligation to process your personal information.

5.    Who might we share this information with?

We may disclose personal information that we collect, or you provide as described in this Privacy Notice:

• Personal information may be provided to government officials, regulators, and law enforcement agencies upon request to comply with any court order, law, or legal process.
• We may share to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our job applicants is among the assets transferred. We may share with other companies and organizations for the purposes of fraud protection if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
• Personal information shared with third parties are obligated by contractual agreement to ensure they exercise the same care when handling personal information as we do ourselves.

6.    Data Storage

The personal information that we collect from you through our interactions with you are stored at a destination within the KSA through our on-premises file servers.

7.    Retention Period

RCG retains personal data for as long as necessary to provide the products and fulfil your requests, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, the context of our interactions with you or your use of products, actual retention periods can vary significantly.

8.    Transferring Personal Data Overseas

In the event that your personal data is transferred to a foreign country, we will comply with applicable personal data protection laws and take appropriate measures to ensure that your personal data is protected, and you can exercise your rights in accordance with the laws. Moreover, we will require those who receive the data to have appropriate protection measures for your personal data, to process such personal data only as necessary, and to take steps to prevent unauthorized use or disclosure of your personal data.

9.    Data Security

• We have implemented appropriate technical and administrative standards to protect your personal data from loss, misuse, and unauthorized access use, disclose, or destruction. We use technology and security procedures such as encryption and access restriction to ensure that only authorized people shall have access to your personal data, and that they are trained about the importance of protecting personal data.
• We provide appropriate security measures to prevent the loss, access, use, change, disclosure of personal data from those who do not have rights or duties related to that personal data. We will review the above-mentioned measures when necessary or when the technology changes to ensure effective security.

10.     What are your Rights?

You have a right to:

• Right to be informed of the legal or practical justification for collecting your personal data, and the purpose of that
• Request access to your personal data and request details of the processing activities conducted by RCG.
• Request that your personal data is rectified if it is inaccurate or incomplete
• Request erasure of your personal data in certain circumstances.
• Request restriction of the processing of your personal data by RCG in certain circumstances.
• Object to the processing of your personal data in certain circumstances.
• Receive your personal data in a structured, commonly used and machine-readable format in certain circumstances.
• Lodge a complaint with the relevant supervisory authority.
• Withdraw any consent you have provided to us at any time by contacting us

To exercise the rights outlined above in respect of your personal data you may submit a data subject request by writing to us at dpo@riyadh-cables.com.

11.     Updates to Notice

Any changes we may make to this Privacy Notice in the future will be posted on RCG website and, where appropriate, notified to you. By continuing to use RCG you will be deemed to accept the changes to this Privacy Notice.

12.     How do you contact us?

Questions, comments and requests regarding our Privacy Notice are welcomed and can be sent to us at the following address customer.support@riyadh-cables.com.